FAQ — You and Us Heating & Air Conditioning (Bronx, NY)
For the best performance, we recommend scheduling professional HVAC maintenance twice each year—once in the spring before cooling season and again in the fall before heating season.
Routine maintenance helps:
- Improve energy efficiency
- Reduce unexpected breakdowns
- Extend the lifespan of your HVAC equipment
- Maintain manufacturer warranties
- Improve indoor comfort
- Catch small problems before they become expensive repairs
Be sure to ask about our HVAC Maintenance Membership, designed to help you protect your investment while reducing long-term repair costs through scheduled inspections, priority service, and exclusive member benefits.
Learn more about our HVAC Maintenance and Air Conditioning Maintenance services.
You and Us Heating & Air Conditioning provides complete residential and light commercial HVAC services throughout the Bronx and Westchester County.
Our services include:
- Air Conditioning Repair
- Air Conditioning Installation & Replacement
- Air Conditioning Maintenance
- Furnace Repair
- Furnace Installation & Replacement
- Furnace Maintenance
- Boiler Repair & Boiler Installation
- Heat Pump Repair & Installation
- Water Heater Installation
- Ductwork Installation & Repair
- Indoor Air Quality Solutions
- Thermostat Installation
- Emergency HVAC Repairs
- Preventive Maintenance Programs
- HVAC Maintenance Membership Plans
Our experienced technicians service homes and businesses in Yonkers, Mount Vernon, New Rochelle, White Plains, Scarsdale, Pelham, Eastchester, and surrounding communities.
Yes. We provide emergency HVAC repair services when available for heating and cooling systems that stop working unexpectedly.
Whether your furnace quits during a winter cold snap or your air conditioner fails on a hot summer day, our technicians work quickly to restore your comfort.
We also offer same-day HVAC service when scheduling permits, allowing many customers to have their heating or cooling issues resolved as quickly as possible.
If you’re experiencing an HVAC emergency, contact our team immediately for fast assistance.
Your heating or cooling system may require professional service if you notice:
- Weak airflow
- Warm air coming from your air conditioner
- Uneven temperatures
- Cold or hot spots throughout your home
- Strange noises
- Burning, musty, or unusual odors
- Higher-than-normal utility bills
- Constant cycling
- Water leaking around your equipment
- Poor indoor air quality
Ignoring these warning signs can often lead to more expensive repairs or complete system failure.
While many HVAC issues can be repaired, replacement is often the better investment if:
- Your system is 15–20 years old
- Repairs are becoming frequent
- Energy bills continue to rise
- Your equipment struggles to maintain comfortable temperatures
- Major components have failed
Our technicians will inspect your current system and provide honest recommendations. If replacement makes the most financial sense, we’ll explain your options and help you select an energy-efficient system that fits your home and budget.
Absolutely.
Modern high-efficiency heating and cooling systems use significantly less energy than older equipment while providing more consistent comfort.
A professionally installed system can help:
- Lower monthly utility bills
- Improve temperature control
- Reduce humidity problems
- Increase indoor comfort
- Operate more quietly
- Improve overall efficiency
Proper sizing and professional installation are essential for maximizing performance.
Most standard HVAC air filters should be replaced every 1 to 3 months.
More frequent replacement may be necessary if you have:
- Pets
- Allergies
- Asthma
- High household occupancy
- Heavy HVAC usage
Replacing filters regularly improves airflow, system efficiency, equipment lifespan, and indoor air quality.
Yes.
We provide HVAC installation, replacement, repair, and maintenance for:
- Homes
- Apartments
- Condominiums
- Offices
- Retail stores
- Restaurants
- Small commercial buildings
- Property management companies
Our team customizes every installation based on your property’s unique heating and cooling needs.
Our certified technicians work on most major HVAC manufacturers, including:
- Carrier
- Trane
- Lennox
- Goodman
- Rheem
- York
- Bryant
- American Standard
- Amana
- Heil
- Payne
- Ruud
- Mitsubishi Electric
- Fujitsu
- Daikin
- Bosch
- Honeywell controls and thermostats
Even if your equipment wasn’t installed by us, we’ll diagnose the problem and recommend the best repair or replacement solution.
Yes.
We understand that HVAC repairs and system replacements are often unexpected expenses.
That’s why You and Us Heating & Air Conditioning offers financing options to help qualified customers invest in reliable home comfort without placing unnecessary strain on their budget.
Our team will gladly explain available financing plans and help you find an option that works for your needs.
Our HVAC Maintenance Membership helps homeowners protect their heating and cooling systems year-round.
Membership benefits may include:
- Seasonal system tune-ups
- Priority scheduling
- Discounts on repairs
- Extended equipment life
- Improved efficiency
- Reduced breakdowns
- Better indoor comfort
- Peace of mind throughout every season
Routine maintenance is one of the best ways to avoid unexpected repairs and maximize the lifespan of your HVAC equipment.
Indoor air quality plays a major role in your family’s health and comfort.
We offer a variety of solutions that can help reduce airborne contaminants, including:
- Whole-home air purification systems
- High-efficiency filtration
- UV air purification systems
- Humidifiers
- Dehumidifiers
- Ventilation improvements
- Air quality evaluations
These systems can help reduce allergens, dust, bacteria, odors, and other airborne pollutants while improving overall comfort.
At You and Us Heating & Air Conditioning, we’re committed to delivering dependable heating and cooling solutions backed by honest service and quality workmanship.
Customers throughout the Bronx, Westchester, Yonkers, Mount Vernon, New Rochelle, White Plains, Scarsdale, Pelham, Eastchester, and surrounding communities choose us because we offer:
- Comfort You Can Count On. Every Season.™
- Licensed, bonded, and insured HVAC professionals
- Residential and light commercial expertise
- Same-day service when available
- Emergency HVAC repairs
- Honest recommendations with upfront pricing
- Financing options for qualified customers
- HVAC Maintenance Membership plans
- Service for most major HVAC brands
- Indoor Air Quality solutions
- High-quality workmanship
- Friendly, dependable customer service
- 100% Satisfaction Guarantee
- Proudly serving our community since 2009
Whether you need routine maintenance, emergency repairs, a complete system replacement, or improved indoor air quality, You and Us Heating & Air Conditioning is ready to help keep your home or business comfortable all year long.
Leaks are often caused by a clogged condensate drain line, frozen evaporator coils, or a failing condensate pump. Turn the system off to prevent water damage and schedule service.
Possible causes include thermostat issues, airflow problems, a failing component, duct leaks, or boiler circulation issues. We’ll diagnose the root cause and recommend the most cost-effective fix.
We believe in transparent pricing. After diagnosing the issue, we’ll explain what’s wrong, what it will take to fix it, and the cost before work begins.
Yes—our team is trained, experienced, and fully insured for residential and commercial HVAC work.
A few quick checks can help:
- Confirm thermostat settings and replace batteries if needed
- Check circuit breakers and power switches
- Replace a dirty air filter
- Make sure vents aren’t blocked
If the issue persists, call us for a professional diagnosis.
Yes. We provide system recommendations based on your property size, comfort goals, and budget. We’ll help you choose the right unit and install it properly for long-term performance.
Visit our website to book online or call us directly. Let us know your issue (no heat, no AC, leak, etc.), property type (home or commercial), and location so we can dispatch the right technician.
